Frequently Asked Questions
Everything you need to know about your ModaBodyShop experience.
What is the processing time for my order?
All orders are processed within 1-3 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
Are your beauty products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All ModaBodyShop products are 100% cruelty-free, and the majority of our collection is vegan-friendly.
What is your return policy for skincare items?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 30 days of purchase.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How can I check if a product is suitable for my skin type?
Each product page features a detailed 'Skin Type' guide. If you have specific concerns, we recommend performing a patch test or consulting with a dermatologist.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.